Ericssion Recruitment For B.E/B.Tech Candidates as Engineer and Sr.Engineer - Feb 2013

Company Name:    Ericsson
Website:                www.ericsson.com
Qualification:        B.E/B.Tech
Experience:          0 - 3 Years
Location:              Banglore
Job Role:              Engineer/Sr.Engineer

Job description:

• Service Alarm Monitoring
• Alarm Management for the assigned Network Services
• Ticket Management
• Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the field operations organizations
• Work Order Handling
• Regular follow up on the events with relevant departments working on it as per the MSTOP process
• Work towards KPI & Balanced Scorecard parameters
• Work towards the IPM parameters assigned by the Shift Manager
• To ensure Security is implemented and maintained in accordance with Security and Risk Management directives of the organization
• Adherence to the organizational guidelines & departmental processes & procedures

Authority:

• Clearing the first level Network Alarms
• Creation of Trouble Tickets
• Ticket updation and routing to the relevant department for further course of action
• Closure of ticket

Desired Profile:

• Good knowledge of service networks / GSM Network / WCDMA network / LTE/IMS Network service applications characteristics and capabilities.
• Service Performance indicators and their interpretation.
• Basic Knowledge of services and service applications implementation / integration processes along with Access, Core, Transport & Service Networks.

Qualifications: Degree within Electrical Engineering/Telecommunication Engineering/Computer Science/Computer Engineering or equivalent

How To Apply:

Apply Here